Privacy Policy

1. Information We Collect

When you place an order, register an account, or contact us, we may collect certain personal information, including your name, email address, billing and shipping address, phone number, and payment details. All payment transactions are processed securely through trusted third-party providers such as Stripe and PayPal. We do not store or have access to your complete payment card information.

We may also automatically collect certain non-personal information, such as your browser type, device information, IP address, pages viewed, time spent on our website, and referral sources to help us improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process, confirm, and fulfill your orders
To provide shipping updates and order-related notifications
To respond to customer inquiries and support requests
To improve website functionality, user experience, and product offerings
To send promotional emails, newsletters, and special offers (only if you have subscribed)
To prevent fraud and maintain website security
To comply with applicable legal and regulatory requirements

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.

3. Sharing of Information

VintageWibe respects your privacy and does not sell, rent, or trade customer information to third parties.

We may share limited information with trusted service providers only when necessary, including:

Payment service providers such as Stripe and PayPal for secure transaction processing
Shipping and logistics partners such as DHL, FedEx, UPS, and postal services for order delivery
Analytics and marketing platforms, including Google Analytics, to understand website performance and visitor behavior

These third parties receive only the information required to perform their services.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember shopping cart contents, and improve website performance.

We may also use analytics cookies to collect anonymous website usage data and understand visitor interactions.

You can manage or disable cookies through your browser settings; however, certain features of the website may not function properly if cookies are disabled.

5. Data Security

Protecting your information is important to us. We implement industry-standard security measures, including SSL encryption, secure server infrastructure, and restricted data access protocols.

All payment information is processed directly by secure payment gateways and is never stored on our servers.

While we take reasonable steps to safeguard your information, no online transmission or storage system can be guaranteed to be completely secure.